How to use PhotoCircle?

PhotoCircle is about shared group photo albums (called "Circles"). You can create your own Circles and invite others. You can also Join Circ...

How do I create a Circle?

On the Home screen of the PhotoCircle app, tap “+” in the bottom right corner. Tap “Create Circle.” Give your Circle a title and then ta...

How to add and switch between multiple PhotoCircle accounts?

PhotoCircle supports having one personal account and multiple premium accounts. To easily access your personal PhotoCircle and one or more p...

If I upgrade my plan, will the photos/videos transfer over from my existing account?

If you sign up for a Premium Plan using the same email addressAll Circles are automatically migrated. No action is required.Upgrade to a Non...

How do I contact support?

Please contact support on the device where you are experiencing an issue. This ensures our team has the appropriate logs to diagnose and res...

My app is frozen. How do I fix it?

Force closing your app should resolve most issues:Android InstructionsiOS instructions If the issue persists, email [email protected]...

Is there a charge to use PhotoCircle?

The app is free for personal use (i.e. sharing with friends and family). Ads help us keep it that way.To use PhotoCircle at work, your nonpr...

Are my photos secure with PhotoCircle?

The security and privacy of your data and photos/videos are of the upmost importance to PhotoCircle. We follow industry best practices for m...

Will PhotoCircle take up a lot of storage on my phone?

All photos and videos are stored in our cloud, not on your device. The apps itself will use very limited storage space.

How do I look people up on PhotoCircle?

PhotoCircle is built with privacy in mind — there's no way to search for or look up other users. Instead, each Circle is intended to a stand...

Do you need the app to use PhotoCircle?

If you are using the free, ad-supported Friends & Family version, PhotoCircle can only be accessed via the app. You can download the lat...

Does PhotoCircle share my data with anyone?

No, we don't. Security and privacy are core to how we built PhotoCircle. Per our Terms & Conditions and Privacy Policy:You own your phot...

How can I send feature requests to the PhotoCircle team?

We value feedback from our users and often choose what we build next based on your input. To share any requests for new features or enhancem...

What types of devices does PhotoCircle support?

We support most Apple and Android devices manufactured within the past 7 years. For best results and performance, we recommend keeping your ...

I use PhotoCircle with friends/family/school but have now purchased a plan to use it for work. How can I keep my work v. personal Circles separate?

To keep work v. personal content separate, we recommend using different accounts. You can then use our multi-account feature to stay logged ...

Why am I being asked for payment information to download PhotoCircle?

Apple requires that you have a payment method on file to download any apps from the App Store, even if they are free. Please refer to Apple'...

Is it possible to upload photos without registering?

No. To protect privacy and security, all users must have a PhotoCircle account to contribute photos. Sign up can be done easily via Sign Up ...