How to use PhotoCircle?

PhotoCircle is about shared group photo albums (called "Circles"). You can create your own Circles and invite others. You can also Join Circ...

How do I create a Circle?

On the Home screen of the PhotoCircle app, tap “+” in the bottom right corner. Tap “Create Circle.” Give your Circle a title and then ta...

How to add and switch between multiple PhotoCircle accounts?

PhotoCircle supports having one personal account and multiple premium accounts. To easily access your personal PhotoCircle and one or more p...

If I upgrade my plan, will the photos/videos transfer over from my existing account?

If you sign up for Essential or Enterprise using the same email addressAll Circles are automatically migrated. No action is required.Upgrade...

How do I contact support?

We recommend using our In-App Support Center. To access it:Navigate to the Support Center.If you are signed in:Tap "Settings" (top left butt...

My app is frozen. How do I fix it?

Force closing your app should resolve most issues:Android InstructionsiOS instructions If the issue persists, email support@photocircleapp.c...

Is there a charge to use PhotoCircle?

The app is free to use as long as you are using PhotoCircle to share with friends and family. PhotoCircle covers our costs by displaying ads...

Are my photos secure with PhotoCircle?

The security and privacy of your data and photos/videos are of the upmost importance to PhotoCircle. We follow industry best practices for m...

Will PhotoCircle take up a lot of storage on my phone?

All photos and videos are stored in our cloud, so they will not take up minimal space on your device.

How do I look people up on PhotoCircle?

PhotoCircle is built with privacy in mind. We do not have a concept of looking up a user. Instead, each Circle is intended to a standalone s...

Do you need the app to use PhotoCircle?

If you are using the Community version of PhotoCircle to share photos with friends and family, you must use the mobile app. You can download...

Does PhotoCircle share my data with anyone?

No. Security & Privacy are paramount to PhotoCircle's values. Per our Terms & Conditions and Privacy Policy:You own your photos.We d...

How can I send feature requests to the PhotoCircle team?

We value feedback from our users and often choose what we build next based on your input. To share any requests for new features or enhancem...

What types of devices does PhotoCircle support?

We support most Apple and Android devices manufactured within the past 7 years. For best results and performance, we recommend keeping your ...

I use PhotoCircle with friends/family/school but have now purchased a plan to use it for work. How can I keep my work v. personal Circles separate?

To keep work v. personal content separate, we recommend using different accounts. You can then use our multi-account feature to stay logged ...