How do I Join a Circle in my Workspace?

If you are a PhotoCircle Essentials or other premium plan user, follow these steps to join Circles in your workspace.Tap the "+" and tap "Jo...

How do I inactivate a Circle from my workspace?

PhotoCircle Essentials and other premium plan users can inactivate their membership to Circles within their workspace.Tap the ⓘ icon in the ...

How do I customize our Emoji Reactions?

PhotoCircle Essentials and other premium plan customers can customize the emojis that appear when members React to media. Please contact you...

How do I log on as an administrator?

If your account type is administrator, then you can log in using this link: PhotoCircle Admin Portal

I am my company's PhotoCircle Administrator, and I need help managing my workspace.

Please follow this link to explore our admin tutorials. If you need additional assistance, you can schedule a walk-through here.

What happens to the user's photos/videos if their account is deactivated?

If you deactivate a member of your Workspace, their history including any photos/videos that were uploaded will remain.

I upgraded my plan. Why are my photos not high resolution?

When a customer purchases a high-resolution plan, all photos and videos uploaded after upgrading will be in a higher resolution.To optimize ...

Can I show custom consent or legal policies to external users?

Yes. PhotoCircle Essentials or other premium plan customers have the option to configure custom consent and other policy forms that external...

Can I create a hierarchy of Groups within my Workspace?

Yes. PhotoCircle Essentials and other premium plans provide the flexibility to create a hierarchy of Groups to match your organization's nee...

Who needs a Seat?

A PhotoCircle Essentials seat is required for those who work for, or on behalf of, your company/organization and use PhotoCircle.Needs a Sea...

How can I cancel my subscription?

You can manage your subscription from the Workspace Settings page.

How can I archive a Circle?

Archiving a CircleAdmins can archive a Circle via PhotoCircle for Web Admin Console. Follow these steps:Open the Circle and Click “Edit.” Yo...

How can I upgrade to a premium plan?

You can upgrade to PhotoCircle Essentials on our website.PhotoCircle also provides services to many organizations that have requirements bey...