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Verify that the link is the correct format, join.photocircleapp.com followed by 10 alphanumeric digits (e.g. join.photocircleapp.com/A1BCDE2FGH). If the link does not follow this format ask a member of the circle to send you a new invite.
If tapping on the join link does not launch PhotoCircle, copy and paste it into your phone's browser. We recommend using Safari on iOS devices and Google Chrome on Android.
If you are receiving an error code in PhotoCircle, ensure your app is updated to the latest version and try again.
If the link is valid but issues persist, please contact support by tapping “Chat with Us” below or via email (support@photocircleapp.com) and provide:
The full link
Your name
Your email address
The QR Code I have won't scan.
Ask a member of the circle to send you a Join Link instead.
If you are unable to obtain a join link, please contact support by tapping “Chat with Us” below or via email (support@photocircleapp.com) and provide:
