If you are logging back in and have large albums, it's possible that your device is timing out before syncing all the information. This can happen for a few reasons:

  • Slow network connection
  • Very large albums
  • Less powerful phone

We recommend getting on a high quality WiFi connection. If you still encounter difficulties, especially on an Android phone, you can attempt to background and retry the login. Be aware this is a rare case.

To do this, attempt login like you normally would. When you receive a timeout message, tap the Home button and wait 10 seconds. Go back into PhotoCircle and hit the Login button again. After a few attempts it should allow you in.